Returns & Exchanges

At Galactic Goods, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all standard retail items. If your order isn't quite what you expected, our team is here to ensure your exchange or refund process is as smooth as a voyage through the stars.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.